Software ERP for services.

Modular technological platform in a comprehensive and sector-specialized environment.

Challenges facing service sector companies

+20%

The implementation of artificial intelligence in the service sector has increased by 20% annually since 2018, improving operational efficiency and service personalization.

50%

50% of service companies have experienced cyberattacks in the past two years, highlighting the need to improve cybersecurity.

40%

40% of service companies have adopted automation technologies for repetitive tasks, reducing operational costs and improving accuracy.

42%

42% of service companies have adopted cloud solutions to enhance the scalability and flexibility of their operations.

The service company sector in Spain has become an essential part of the markets by taking on non-strategic operations of organizations, leveraging technology to refine business practices, increase agility, and improve customer service. In particular, the ERP for professional services industry is seeing growth due to the demand for more efficient and specialized service management solutions. Many companies in the ERP for professional services space are leveraging this technology to drive operational improvements and better serve their clients.

Facing increasing competitiveness through a global transformation strategy

In today’s environment, characterized by well-informed clients who know exactly what they are looking for, the service sector faces a range of challenges, such as increasing business competitiveness, the demand for higher productivity, growing specialization requirements, and a tightening regulatory framework.

In this context, managing both internal and external demand becomes a top priority. To achieve this, it is essential to build a comprehensive transformation strategy that enables companies in the sector to compete efficiently, launch demand-generation models, improve internal processes, ensure service quality, continuously foster customer loyalty, and strengthen market trust. An ERP for services management solution will help companies in the sector reach these goals.

In addition, adopting an ERP for professional services solution can streamline these efforts, enabling businesses to manage their operations with greater agility and efficiency, which is essential in the ERP for professional services industry.

Sectors we specialise in

  • Insurance companies

  • Real estate agencies

  • Financial

  • BPO Advisory services

  • Hospitals

  • Residences

  • Passenger transport
  • Hotels
  • Graphic arts
  • Professional colleges
  • Pharmaceutical colleges
  • Groups of companies
Microsoft logo

Microsoft technology applied to the service sector

Available on all devices

Access and manage service software operations anytime, anywhere, and from any device, with always up-to-date data, ensuring a swift response to market demands.

360º integration

Optimize the management of your service business through native integration with Dynamics 365 and Microsoft Power Platform, along with seamless compatibility with third-party software. Gain a comprehensive view of your logistics processes, make informed decisions, and enhance operational efficiency.

Deployment options

Take advantage of this deployment’s benefits: streamlined costs, no obsolescence, always up-to-date versions, no costly migrations or server infrastructure, no worries about backups or availability… plus the power of AI.

Benefits of ERP for service industry

Empleado empresa servicios revisando un flujo

Automates processes and increases profitability

  • Generate reports and statistics to analyze business data.
  • Assign the necessary resources to each task.
  • Allocate tasks and time to each employee.
  • Make faster, lower-risk decisions with an ERP for services management solution.

Ease of use, mobility and agility

  • Access business information from anywhere, at any time, and on any device.
  • Scalability and flexibility. An ERP for services solution that adapts 100% to each type of business.

  • User-friendly at every level.

Empleado utilizando software servicios en una tablet
Reunión con un cliente empresa servicios

Build customer loyalty

  • Retain customers and attract new ones through promotions and offers.
  • Track customer interactions through email marketing campaigns.
  • Provide efficient customer support for better satisfaction.
  • Monitor business opportunities and gain a 360º view of customer relationships with ERP for services solutions.

Shared Success Stories

go fit logo

Leading company in leisure, sports and healthy lifestyle habits

GO Fit invests in a set of innovative and connected facilities that provide trainers and gyms with complete information about the status and progress of their members, allowing them to tailor their training programs to each client’s needs. This success demonstrates how choosing the best ERP for service companies can help businesses manage their operations more effectively.

Frequently asked questions

Automation in the service sector has a significant impact by improving efficiency and productivity, as it streamlines routine and repetitive tasks, reducing handling time and manual work. Additionally, it minimizes human errors, enhancing accuracy and service quality. Automation also improves the customer experience by speeding up response times and providing a more consistent service. Finally, it facilitates data collection and analysis, enabling more informed and strategic decision-making. Service companies that implement an ERP for services solution can gain a competitive advantage by increasing operational efficiency.

To ensure data security in service management software, it is crucial to implement measures such as encryption to protect data both in transit and at rest, and role-based access controls to limit access only to authorized personnel. Conducting regular security audits helps identify and fix vulnerabilities. Additionally, it is essential to train staff on data security best practices to prevent human errors and ensure that the software complies with data protection regulations, such as GDPR or CCPA. Using an ERP for professional services firm can enhance security by offering features that protect sensitive client data.

Choosing the best service management software for your company involves considering several factors. First, ensure that the software can handle the specific needs of your industry. Evaluate the costs associated with the implementation and maintenance of the software, and choose a solution that is scalable and can grow with your company. Make sure the software integrates well with existing systems and opt for a solution that is intuitive and easy to use to minimize training time. If you’re in the service sector, consider an ERP for service providers solution to ensure comprehensive management of your processes.

Current trends in service management software include automation driven by artificial intelligence and machine learning to optimize processes and improve efficiency. More and more companies are migrating to cloud-based solutions for their flexibility and scalability. Additionally, there is a growing focus on enhancing the customer experience through the use of advanced technologies. Finally, the integration of robust security measures to protect data and ensure privacy is a priority in the development of service management software. Many companies in the ERP for it services companies’ space are embracing these trends to stay competitive and provide superior service management.

Why are we leaders in the service sector?

+50

Employees in this division passionate about technology.

95%

Customer satisfaction.

+550

Active users in this division.

Companies in the service sector that already trust in us

and in Microsoft Dynamics technology

Sodexo
via celere logo
mutua madrileña logo
HM Hospitales
AUXADI